How Our Indonesia Data Policy Works
Our Privacy Policy separates the data needed for account access from the records created when you use a wallet or contact support. We may use your name, phone number, verification details, login events, device signals and transaction references to confirm your account and investigate an incomplete
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payment. DANA, OVO, GoPay and QRIS references help us match a receipt with the correct account, while bank transfer or virtual account details help us trace a cashier request. We do not describe access as universal: it depends on local law and remains available only where
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local law permits. You can ask us to explain a record, correct an error or clarify why a particular detail is retained.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.